FAQ
Find your answers here
What is Artisan Galleria Blue Pottery known for?
We specialize in handcrafted, high-quality blue pottery items that showcase the traditional artistry of Multan and Gujranwala. Our products include dinner sets, decorative items, tea sets, pots, and planters, among other unique designs.
Do you offer customized designs?
Yes, we offer fully customized blue pottery items to meet your specific needs and preferences. Whether it’s a dinner set, gift item, or decor piece, we can create something special just for you.
Where can I purchase your products?
You can purchase our products directly from our online store at https://www.artisangalleria-blue-pottery.shop/. We offer delivery across Pakistan.
Do you provide free delivery?
Yes, we offer free delivery across Pakistan. For international orders, shipping charges may apply based on your location.
What payment methods do you accept?
We accept a variety of payment methods, including bank transfers, cash on delivery (within Pakistan).
How long does it take to deliver an order?
For orders within Pakistan, delivery typically takes 3–5 business days.
What is your return and exchange policy?
We offer an easy return and exchange policy. If you're not satisfied with your product, you can request a return or exchange within 7 days of receiving it. Terms and conditions apply.
Do you provide wholesale or bulk order options?
Yes, we cater to wholesale and bulk orders. For inquiries, please contact us directly at artisangalleriabluepottery@gmail.com or through our Contact Us page.
How can I contact your customer support?
You can reach our customer support team via email at artisangalleriabluepottery@gmail.com, WhatsApp at 0333-6020997, or through our Contact Us page on the website. We're here to assist you!
How can I stay updated on your latest products and offers?
You can follow us on our social media platforms and subscribe to our newsletter for updates on new designs, special offers, and exclusive discounts.
I would like to cancel my order. How can I do that?
If you need to cancel your order, please follow these steps:
Contact Us Quickly: Orders can only be canceled if they have not yet been dispatched. Contact our customer support team as soon as possible.
Email:artisangalleriabluepottery@gmail.com
WhatsApp/Phone: 0333-6020997
Provide Order Details: Share your order number and the reason for cancellation with our team.
Refund Process: If payment has already been made, refunds will be processed according to our refund policy.
Please note that once an order has been dispatched, it cannot be canceled. However, you may still be eligible for a return or exchange.
Let me know if you need additional edits or customization!
Couldn't find your answer
We're here to help. If you couldn't find the information you were looking for, please reach out to us directly. Our team is eager to assist you.